Sentrics | Senior Living & Patient Experience Solutions

A VIBRANT ECOSYSTEM OF DATA-DRIVEN SOLUTIONS FOR SENIOR LIVING

For decades, Sentrics has been an innovator within the senior living space. Our Sentrics360^SM suite leverages cutting-edge technology to create a 360-degree view of resident needs, allowing senior living communities to gauge the physical, medical, social, and behavioral status of each resident’s health and wellbeing. Four fully integrated components—Ensure360^SM, Engage360^SM, Entertain360^SM, and Enrich360^SM—make up this groundbreaking, integrated suite of solutions. Together they help senior living provide proactive care, build trust and confidence with family members, and engage residents fully to create a healthier, happier experience.

Senior Living Technology Sentrics Alzheimer’s Focus

“For over 15 years, we have used Sentrics Ensure360 products for life safety in our communities. The company's customer service and technical assistance always provide a high level of expertise when supporting our communities.”

Juan Medina | Director of Building Facilities & Maintenance

“Sentrics E3's impact to our patient engagement was immediate. Monthly patient views of videos jumped 1,085% since deploying Sentrics's automated feature.”

Providence Saint John's Health Center, Santa Monica, California

CONTROL, COMMUNICATION AND CLINICAL EFFICIENCY IN HEALTHCARE DELIVERY

The Sentrics E3 Patient Experience Platform offers patients control over their environment, facilitates real-time communication between patients and caregivers, and drives clinical efficiency for educational assignments, information sharing, discharge planning, and patient satisfaction inputs. The result is a better patient experience and a more efficient hospital.

Acute Care Solutions

SENTRICS’ GAME-CHANGING SERVICE OFFERINGS

To help you and your teams maximize your technology investment, we surround your senior living community and hospital with the services and support you need from installation to optimization.

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MANAGED SERVICES

We manage, monitor and troubleshoot your technology so your staff doesn’t have to. This includes our full IT services, our Tech Concierge, and our cost-effective Infinity confidence program.

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PROFESSIONAL SERVICES

Professional installation, implementation, training and consulting services to help you maximize your investment ROI.
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TECHNICAL SUPPORT

Gain access to a technical team that provides assistance with everything from login issues to changing your channel lineup. This team is ready when you need help 24/7/365.
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SAFETY TODAY AND EVERYDAY

COVID-19 introduced unprecedented new challenges to hospitals and senior living communities. Sentrics answered those challenges with innovative new solutions—from contact tracing and case management to digital relaxation and entertainment tools—all of which keep residents, patients, families, and your staff connected and protected.

As a partner to thousands of senior living communities and hospitals, we look for every possibility to help you deliver the safest, highest level of care for your residents and patients.

“The Sentrics E3 platform has been critical in supporting our continual journey to improve the patient experience. Using Sentrics’ E3 platform on our patient room TV has helped us improve patient access to health information dramatically and improve the patient’s ability to more fully control the physical environment while in the hospital.”

Banner Health Page Hospital, Page, Arizona

"We are implementing the entire Sentrics360 suite because it integrates life safety, entertainment, engagement and care insights into one complete, easy-to-use solution. The Sentrics team is top notch. And every team member we've met is a quality person with high energy. You can't go wrong partnering with Sentrics."

Joseph Jasmon | Founding Partner at Elevate Senior Living

“This Sentrics E3 technology helps us improve the patient experience and improve health outcomes. Continually improving our patients’ satisfaction is a top priority for our hospital, and E3 helps us care for our patients and make their stay as comfortable as possible.”

Val Verde Regional Medical Center, Del Rio, Texas

"Sentrics's solution is a no-brainer. It gives the patient a voice, and is an extra set of eyes and ears into patient engagement."

El Camino Hospital, Mountain View, California

“Changing to Sentrics E3 smart TVs reduced TV trouble calls an incredible 82 percent, and dramatically reduced the time our nursing staff was spending in the patient room explaining how to the use the TV system.”

Methodist Specialty & Transplant Hospital, San Antonio, Texas

“For over 15 years, we have used Sentrics Ensure360 products for life safety in our communities. Their products help our residents feel safe and secure. The company's customer service and technical assistance always provide a high level of expertise when supporting our communities. Our Sentrics partnership is greatly appreciated.”

Juan Medina | Director of Building Facilities & Maintenance at Merrill Gardens

"Sentrics E3 is very easy for our patients to use, whether they are requesting a guest meal, want their room cleaned, or need other services. E3 automates the routing of those non-clinical requests so that the right department can respond quickly to patient needs, and our nursing staff can stay focused on clinical care."

Hunt Regional Medical Center, Greenville, Texas

“We are extremely pleased with the TV service we have from the Entertain360 platform. Our Assisted Living residents enjoy the channel selections. Whenever service is needed, the response times are fast and issues resolved quickly. So far, we are a very happy customer!”

Dan Marczak | Business Office Manager at River Glen of St. Charles

"Sentrics E3's impact to our patient engagement was immediate. Monthly patient views of videos jumped 1,085% since deploying Sentrics's automated feature."

Providence Saint John's Health Center, Santa Monica, California

“We are very happy working with Sentrics! Not only were you able to install Entertain360 before our cable provider left the market, but our residents love having all the channels that are familiar to them. Your customer support team is very responsive. And although we haven't been able to utilize MessageNOW yet, it was one of the products that sold on your solution as a great way to keep our residents informed, especially during this time.”

Chamika Poole, LNHA, RN | Administrator at Butler County Care Facilities

"Sentrics E3 is proving to be a significant contributor to improved patient experience at Northern Westchester. It is a key part of how we are continuing to deliver the best experience possible."

Northern Westchester Hospital, Mount Kisco, New York

The Engage360 system setup was a breeze. The remote control programming was the easiest I've encountered, no searching or input codes needed. By far, Engage360 was simple, and stress free compared to other systems in the market.

J Edwin Perez | Director of Environmental Services at Sonata West

"Sentrics E3 is empowering and respectful for patients, seamless for nursing and the end user, and has resulted in a 600% increase in our patients' engagement in their education."

Torrance Memorial Medical Center, Torrance, California

I'm so excited about the new voice technology! Navigating Engage360 is much easier; I just say what I want! I live by the KISS philosophy—just keep it simple—and that's what this voice technology does!

Nancy Bossert | Sonata West Resident

The best selling point is that it is easy, easy, easy! Easy to install, you just plug it in; easy for residents to activate from a familiar device they already have; and easy commands that help residents navigate Engage360 simply.

Brook Ellis | Regional Director for Sonata West