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Providers willing to step back, reassess and reset their engagement programs based on lessons learned during the pandemic will find a new world of opportunities awaiting them – opportunities that will not be available to peers attempting to return to “business as usual.”

Download this ebook for insights from Bob Kramer, founder and fellow of Nexus Insights and co-founder and strategic adviser to the National Investment Center for Seniors Housing & Care, and Sara Kyle, Ph.D., founder of LE3 Solutions.

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