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Rackspace Technology and Sentrics Enhance Senior Digital Experience with Innovative AI/ML Initiatives

News March 4, 2021

SAN ANTONIO, March 04, 2021 (GLOBE NEWSWIRE) — Rackspace Technology™ (NASDAQ: RXT), a leading end-to-end multicloud technology solutions company, today announced the successful completion of a major artificial intelligence (AI) and machine learning (ML) capabilities initiative for Sentrics, the company revolutionizing the future of senior living. The implementation enables voice control in Sentrics’ Engage360 application, enhancing hands-free capabilities that will benefit the company’s senior care facility customers.

Sentrics provides data-driven solutions that deliver a complete view of residents in assisted living care facilities. As the pandemic evolved, Sentrics knew it would have to optimize its application to ensure the well-being of senior citizens who were isolated in assisted living facilities. To provide mobility impaired seniors with a voice-controlled, all-in-one digital platform, Sentrics turned to Onica, a Rackspace Technology company and an AWS Premier Consulting Partner, for AI and ML expertise. With an urgent, expedited timeline in mind, the two teams worked to quickly add voice-controlled features to Engage360, a TV platform that allows residents to communicate with family and friends, manage a personal activity calendar, request services and more.

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