Connect Simply. Engage Fully.
Engage360℠ transforms resident TVs into a social, health and wellness engine that improves whole health, increases satisfaction, and enables more informed care decisions.
Whole-Health Engagement is Simplified
The intuitive and interactive information hub provides social, health, and wellness engagement for resident’s (mind, body, and spirit) — all from the TV.
Reduced Staff Workload
Increased resident independence coupled with automated service and maintenance requests help reduce burdens on staff.
Increased Transparency
Family members can share information directly with residents and leverage a birds-eye view of the resident’s overall engagement to gauge changes in behavior or socialization habits.
Whole-Health Engagement
Keep Senior Communities Connected
By adding a simple device and a senior-friendly remote control to the TV, Engage360 turns every television into an engagement engine. Residents can see what’s happening in the community, request services, sign up for activities, add items to their personal calendars, and even resolve calendar conflicts. Plus, the platform makes it easier to communicate with friends and family.
Engage the Resident’s Mind, Body and Spirit
Engage360 offers residents an intuitive and interactive platform that engages the mind, body, and spirit—straight from the TV. For those residents who don’t want to–or can’t–leave their apartments regularly, the TV provides access to faith services, mood-altering music programs, safe exercises and even mental health content to reduce anxiety and strengthen the residents at their very cores.
Stay Connected to Friends and Family
Through the TV, residents can feel like a part of the family unit by accessing family photos. They can chat with friends and family inside and outside the organization. And they can see when family members have added appointments and reminders to their personal calendars.
Optimize Community Operations
Transform the TV into a tool that staff can use to communicate with residents, identify changes in resident behavior, and reduce inefficiencies. Communities can post safety notifications, dining menus, and activity calendars directly through the TV. When integrated with Ensure360, caregivers can post a message to the resident TV that they are on their way. Engage360 also captures valuable insights about the resident’s behavior and mood to help identify and respond to behavioral and social changes before they become an issue.
Provide Families with Transparent Insights
Engage360 gives family members peace of mind, knowing that their loved one is safe, healthy, and engaged. With the Family App, family members can see activities offered by the community, calendared items, and even dining menu options. Because it captures user activity, Engage360 provides a transparent view of behavioral and health history to help families discern fact from fiction.
Other Sentrics Solutions
An easy-to-use, all-in-one infotainment platform that integrates resident TV, internet and voice services seamlessly.
Tech Concierge Services
Dedicated, highly skilled and trained professionals work regular onsite hours at your community to resolve any issue your residents have from hooking up a new TV to using Facebook for the first time.
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User Adoption Training
The key to loving new technology is knowing how to use it. Sentrics offers resident training for our Engage360 platform to help residents learn to leverage the social, health, and wellness engagement tools for their mind, body, and spirit health and wellbeing.
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Engage360 FAQs
Can you print the calendar out? Most communities add a printed version of the calendar in Elevators and other common spaces. They also included them in newsletters etc.
While the dining menu is printable, communities will not be able to print the activities calendar until a later release.
Can Family Members add calendar events to a resident's calendar?
In the first release of the Family app, family members will not be able to add events. This feature will be available in a later release.
Can a resident order a menu item from the application?
Residents can browse the dining menu to find exactly what they’re craving with robust meal filters, such as Special Meals, as well as view meal images, descriptions, nutrition facts, complementary dishes, and other information provided by the community. However, meal ordering functionality or integrations are not currently available.
How do you display the community-wide information on a TV in a Public area?
Engage360 is pre-integrated with Entertain360, which includes a Community Channel.
How easy is it for my staff to add and update information to the system?
We have designed the Engage360 Content Management System (CMS) to be intuitive and easy to use. While we will provide initial user training, the average person more than capable to use it without any training. Managing the dining menu, activities, and schedule – complete with customizable categories for special events, meals and more – allows you to spend more time engaging with residents and less time in front of a computer. The CMS also provides simple management for the Engage360 devices, locations and residents.
Do we get user data on how much our residents are using the system?
Like the entire Sentrics360 SM suite, the Engage360 platform tracks resident activity and feeds it to the Enrich360SM platform for machine learning and AI-based insights. Individual reports will be included in the solution in 2021.
Will the community staff be able to see how often and what information families are viewing?
Information shared via Engage360 between the families and residents is private. Community staff members will not have access to this information.
Does the Engage360 include voice control?
A resident can control the Engage360 platform using a remote control or Sentrics-built voice controls. Unlike other applications that require the residents to purchase Alexa or another voice control system, Engage360 has its own voice control and does not require any additional outside hardware to use it.
Does the Engage360 roadmap include Smart Home control.
We have purpose-built Engage360 to provide residents with unique access to engagement options that connect them with purpose to the community, family, friends, the healthcare ecosystem, mood-altering content, faith programming and more. The goal of Engage360 is to give residents ways to interact when they cannot or choose not to leave their apartments. That list does not include Smart Home control.
Does Engage360 gives residents the ability to link data from a wearable, like a fitness watch, heart monitor or calorie counter?
Engage360 is an interactive engagement platform that keeps residents in-tune and informed with the community and their loved ones. It currently does not provide access points to third-party wearables. Sentrics has another solution, Ensure360SM platform, which combines sensors, sophisticated eCall and a robust integrated rules engine with real time location services, contact tracing, case management and third-party solutions to help your staff anticipate and act proactively to keep residents safe, improve caregiver efficiency, and reduce the risk of adverse events, like devastating falls. It integrates with popular EMRs today, and could provide an ideal home for this type of data which ultimately feeds Enrich360 SM to provide sophisticated machine learning and AI-based insights.
Connect Simply. Engage Fully.
Make your TV a modern entertainment, engagement and concierge engine. Improve staff efficiency, identify behavioral changes, simplify technology options and give families peace of mind. It’s all here.