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How Real-Time Patient Surveys Go Beyond HCAHPS
When the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys were initially integrated into the healthcare ecosystem,...
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3 Ways to Turn Nurse Burnout into Nurse Satisfaction
Nursing has long been a highly stressful career. A 2018 and 2019 survey of more than 3,000 nurses discovered...
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RTLS: A ‘Must Have’ For eCall and Life Safety Systems in Senior Living
By: Anthony Geiger, Senior Product Manager While first introduced as a nice-to-have application to help track residents, Real Time...
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5 Artificial Intelligence Attributes to Improve Care Outcomes
Written By: Malcolm Graham Chief Technology Officer Low compensation, inadequate training and limited career advancement opportunities have amplified caregiver...
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5 Ways Enhanced Life Safety Systems Improve Employee Efficiency
Written by: Brian Dawson Executive Vice President and Managing Director of Ensure360 High staff turnover continues to be an...
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Patient Experience: The Past, The Pain, and The Promise
By Frank Fortner, CEO, Strategic Healthcare Connections I grew up in a time when so many of my friends’...
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What Happens When a Community Leverages Technology to Guide a Unique Resident Experience?
Senior living communities that take a deliberate, measured approach to drive the resident experience at a deep individual level,...
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The Path to Excellence in Person-Centered Care: The model for achieving Planetree Gold Certification
Today’s patient-consumers are no longer satisfied with the status quo when it comes to healthcare delivery. They want more...
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Is Your Technology Senior Friendly?
One only has to look at today’s smart technology, with small icons and often difficult-to-read typefaces, to see why...
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When is it Time to Refresh Senior Living Technology?
The year 2020 changed the technology landscape of senior living communities. Not only are assisted living facilities and senior...
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Driving the Resident Journey Starts with Understanding Residents as Individuals
Every community has a Nancy. Nancy is in an unfortunate and unexpected situation: Her husband of 40 years experienced...
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Turn the TV into a Senior Living Engagement Platform
Senior living communities used to planning outings and group activities to engage residents, were forced to rethink engagement when...
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Case Management and Reporting Best Practices are Here to Stay
When COVID hit senior living residents at an astounding rate in 2020, federal, state, and local officials quickly realized...
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