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Physician explaining diagnosis to elderly patient at the office
July 22, 2021  /  Acute Care

How Real-Time Patient Surveys Go Beyond HCAHPS

When the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys were initially integrated into the healthcare ecosystem,...
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Tired overwhelmed nurse sitting on floor in hospital
June 24, 2021  /  Acute Care

3 Ways to Turn Nurse Burnout into Nurse Satisfaction

Nursing has long been a highly stressful career. A 2018 and 2019 survey of more than 3,000 nurses discovered...
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Hospice nurse helping elderly man on wheelchair outdoor
June 22, 2021  /  Senior Living Strategy

RTLS: A ‘Must Have’ For eCall and Life Safety Systems in Senior Living

By: Anthony Geiger, Senior Product Manager While first introduced as a nice-to-have application to help track residents, Real Time...
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Care worker serving dinner for elderly woman on geriatric hospice
June 7, 2021  /  Senior Living Strategy

5 Artificial Intelligence Attributes to Improve Care Outcomes

Written By: Malcolm Graham Chief Technology Officer Low compensation, inadequate training and limited career advancement opportunities have amplified caregiver...
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Two elderly women reading and talking to a smiling nurse
May 25, 2021  /  Senior Living Strategy

5 Ways Enhanced Life Safety Systems Improve Employee Efficiency

Written by: Brian Dawson Executive Vice President and Managing Director of Ensure360 High staff turnover continues to be an...
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doctor or nurse talking to patient in hospital
May 25, 2021  /  Acute Care

Patient Experience: The Past, The Pain, and The Promise

By Frank Fortner, CEO, Strategic Healthcare Connections I grew up in a time when so many of my friends’...
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May 12, 2021  /  Senior Living Strategy

What Happens When a Community Leverages Technology to Guide a Unique Resident Experience?

Senior living communities that take a deliberate, measured approach to drive the resident experience at a deep individual level,...
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May 5, 2021  /  Acute Care

The Path to Excellence in Person-Centered Care: The model for achieving Planetree Gold Certification

Today’s patient-consumers are no longer satisfied with the status quo when it comes to healthcare delivery. They want more...
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April 23, 2021  /  Senior Living Strategy

Is Your Technology Senior Friendly?

One only has to look at today’s smart technology, with small icons and often difficult-to-read typefaces, to see why...
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April 14, 2021  /  Senior Living Strategy

When is it Time to Refresh Senior Living Technology?

The year 2020 changed the technology landscape of senior living communities. Not only are assisted living facilities and senior...
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March 30, 2021  /  Engagement

Driving the Resident Journey Starts with Understanding Residents as Individuals

Every community has a Nancy. Nancy is in an unfortunate and unexpected situation: Her husband of 40 years experienced...
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March 22, 2021  /  Engagement

Turn the TV into a Senior Living Engagement Platform

Senior living communities used to planning outings and group activities to engage residents, were forced to rethink engagement when...
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March 16, 2021  /  Senior Living Strategy

Case Management and Reporting Best Practices are Here to Stay

When COVID hit senior living residents at an astounding rate in 2020, federal, state, and local officials quickly realized...
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