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Careers

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Explore What Makes Us Different

Purpose Driven

Sentrics is singularly focused on improving the health and wellbeing of residents in senior living communities. We think of every resident as an extension of our own family.

Servant Leaders

We believe we are in this world to help others first and foremost.

Mindful Culture

When we built Sentrics, we chose to build a culture that puts employees and their families first.

Job Openings

Staff Accountant

Type: Full-Time

Experience:

Sentrics is a market-leading integrated technology company delivering equipment, software and services to the senior living industry. This position utilizes analytical skills, critical thinking, and technical accounting knowledge to record and process daily accounting transactions, reconciliations, and reports. If you are a self-starter that enjoys a collaborative work style that is challenging and engaging and thrives in a dynamic environment that allows you to succeed, join our growing team!

Location Akron, OH or Ormond Beach, FL

Required Education and Experience
  • Bachelor’s Degree in Accounting or related field
  • Ability to work independently with minimal instruction, including prioritizing and managing competing projects and deadlines
  • Strong organizational and communication skills
  • Detail-oriented
  • Knowledge of general financial accounting and cost accounting
  • Understanding of and the ability to adhere to generally accepted accounting principles
  • Able to develop and maintain good working relationships with all levels of staff
  • Intermediate user of Microsoft Excel
  • Working knowledge of general ledger systems a plus (e.g. Netsuite, Sage, Intacct)

Responsibilities
  • Perform general ledger accounting activities for select accounts
  • Participate in recording invoices and transactions in support of month-end close
  • Reconcile bank accounts, verifying existence and accuracy of transactions
  • Reconciles cash disbursement accounts, fixed assets and other financial accounts
  • Verifies and/or completes payment of invoices associated with accounts payable and ensures payments are charged to the appropriate accounts
  • Provides outside auditors with assistance; gathers necessary account information and documents to perform annual audit
  • Support compliance activities related to tax or regulatory filings
  • Maintains knowledge of acceptable accounting practices and procedures
  • Document and improve daily accounting processes in support of standardization initiatives across our various entities
  • Comfortable processing transactions in a multi-company environment

Work Environment This role routinely uses standard office equipment such as computers, phones, printers, and proprietary systems. The working environment may include at-home, office, and customer sites. At-home offices must include the communication equipment necessary (e.g., Internet, phone, and print) to perform work to the highest level of standards.

What we Offer We offer competitive compensation, a highly team-oriented environment, a relaxed dress code, great benefits (401K/health/dental/etc.), a strong belief in life/work balance, and a high-tech end-product that touches human lives daily and beneficially.

Sentrics is an equal opportunity employer. All applicants will be considered for employment without attention to sex, sexual orientation, gender identity, color, race, religion, age, national origin, veteran or disability status, or any other characteristic protected by federal, state, or local laws.

Regional Sales Representative

Type: Full-Time

Experience: 3+ Years

This position focuses on selling to net new revenue within the Senior Living Industry, networking, and executing on marketing initiatives to increase our footprint within their assigned territory resulting in revenue growth and quota attainment. With a focus on Total Client Satisfaction. This position will be expected to execute on new opportunity identification, upsell execution, renewal strategy, and client issue management. This position will also proactively manage existing clients; manage the typical day-to-day relationship with the client, and realize opportunities to increase client spending.

Required Education and Experience
  • Strong background and knowledge of strategic account management along with experience in the sales process and solution selling.
  • Minimum of three (3) years of direct sales experience in the services based industry or equivalent.
  • Bachelor's Degree
  • Proficient in Microsoft suite include Word, Excel, and Powerpoint
  • More than (3) years of direct sales experience in the services based industry or equivalent.
  • Low-voltage systems sales experience

Responsibilities
  • Assess the client’s current and potential needs.
  • Develop and implement strategies and business plans through understanding the client’s business model, planning, and decision making.
  • Ability to assess and determine appropriate new revenue streams from the company products and solutions.
  • Highlight the company’s areas of strength, competitive pricing, client satisfaction, and competitive advantages within each existing and new accounts.
  • Actively participates in marketing campaign initiatives in demand and program execution.
  • Achieve company established key performance objectives.
  • Increase the net new revenue stream, build client relationships through strategic conversations to understand organizational business objectives and goals, key client decision maker(s) to structure partnership strategy as it relates to client requirements.
  • Ensures frequent communication to enable superior client satisfaction and to keep client educated on emerging industry/technology trends related to client’s organizational operational, resident, and management needs.
  • Employs appropriate methods of persuasion when soliciting agreement.
  • Continuously prospects to develop net new clients, as well as which include expanding existing relationships and products of assigned accounts.
  • Maintain a consistent pipeline that enables meeting and exceeding quota attainment.
  • Participates in activities to support pipeline and account activity include, managing timely detailed responses to RFP’s, tracking activity in CRM, forecasting, conducting competitive research and knowledge of the company’s product offerings
  • Responsible for final account profitability through leading negotiation process and ensuring an acceptable on time outcome from a pricing, profitability, liability, operational, for accounts to meet and exceed quota attainment.
  • Responsible for identifying, selling and closing new areas of opportunity, securing resources and driving sales process to assist in scoping and pricing for special projects within net new and assigned accounts.
  • Work to partner with the client on identifying gaps in current contract and technology scope that is currently in place and understanding client upcoming needs in order to successfully renew the contract or agreements.
  • Partner with other company departments as necessary to accomplish company and department objectives.
  • Perform “cold call” activities.
  • Develop a target account list, sales, and other forecasts.
  • Prepare and deliver sales contracts and any additional documentation per company standards required to execute client sales opportunities.
  • Negotiate pricing as appropriate to drive client retention strategy. May be required to perform client needs, and service analysis, make recommendations on appropriate pricing structure and contract requirements, communicate pricing programs, and contribute to pricing responses.
  • Stay active within the industry and associations in the market to increase company awareness and keep current within market trends and happenings.
  • Attend key national, regional, and local industry trade shows, events, etc.

Success factors/job competencies
  • Comply with all applicable laws, rules, regulations, and company policies.
  • Exhibit ethical behavior in accordance with our code of ethics and business conduct.
  • Develops and implements strategies and business plans through understanding the client’s business model, planning, and decision making channels.
  • Sell designated sales quota
  • Possess a thorough understanding of strategic selling methodologies
  • Exhibit excellent written, oral, and presentation skills through power messaging.
  • Encompass strong interpersonal, planning, analytical skills, and business acumen for effective decision making.
  • Make business decisions and think in broad terms, considering the impact to the company.
  • Successfully translate the client need(s) into solution requirements through creating powerful value propositions and negotiation skills.
  • Have the ability to influence and negotiate through proven sales skills and needs identification by aligning unique insights to key client priorities.
  • Ability to team effectively with all levels of the company and client personnel (from C level to community leadership) on a wide range of topics and issues.
  • Professionalism

Work Enviornment
This position will work in a professional office setting or have the ability to work independently from a remote/home office. This position requires the use of standard office equipment (example: computer, cell phone, mouse, and keyboard).

Travel
This position will be required to travel throughout their assigned territory and to various conferences, as well as to office locations. This position travels up to 75%. This position may require work occasionally on the weekend. This position requires the employee to maintain the ability to legally drive and have an acceptable driving record.

What we Offer
We offer competitive compensation, a highly team-oriented environment, a relaxed dress code, great benefits (401K/health/dental/etc.), a strong belief in life/work balance, and a high-tech end-product that touches human lives daily and beneficially.

Sentrics is an equal opportunity employer. All applicants will be considered for employment without attention to sex, sexual orientation, gender identity, color, race, religion, age, national origin, veteran or disability status, or any other characteristic protected by federal, state, or local laws.
"We are implementing the entire Sentrics360 suite because it integrates life safety, entertainment, engagement and care insights into one complete, easy-to-use solution. The Sentrics team is top notch. And every team member we've met is a quality person with high energy. You can't go wrong partnering with Sentrics."
Joseph Jasmon | Founding Partner at Elevate Senior Living
“Our company has been working with the Sentrics' Sales Team for the last several years. We have implemented the systems and products in 19 of our communities and have seen a drastic increase in the safety of our buildings and the quality of care we can provide to seniors. The Sentrics team has proven to be a great partner for us and we are constantly impressed by the level of customer service they provide.”
Nick Dwyer | Development Manager at Dover Development
“For over 15 years, we have used Sentrics Ensure360 products for life safety in our communities. Their products help our residents feel safe and secure. The company's customer service and technical assistance always provide a high level of expertise when supporting our communities. Our Sentrics partnership is greatly appreciated.”
Juan Medina | Director of Building Facilities & Maintenance at Merrill Gardens
"After 15 years in long-term care, I can say I have never received such excellent customer service and ease of presentation from a provider."
Kimily Taylor | Executive Director at The Gardens of Germantown Memory Care
"I've used similar systems in the past, but nothing compares to the Sentrics product and its team. Through the Sentrics' training, I've been able to learn how to access data-driven reports that help me provide employee-specific coaching and improve resident care."
Beth Richardson | Regional Director of Operations at Arbor Terrace of Johns Creek
“We are very happy working with Sentrics! Not only were you able to install Entertain360 before our cable provider left the market, but our residents love having all the channels that are familiar to them. Your customer support team is very responsive. And although we haven't been able to utilize MessageNOW yet, it was one of the products that sold on your solution as a great way to keep our residents informed, especially during this time.”
Chamika Poole, LNHA, RN | Administrator at Butler County Care Facilities
“We are extremely pleased with the TV service we have from the Entertain360 platform. Our Assisted Living residents enjoy the channel selections. Whenever service is needed, the response times are fast and issues resolved quickly. So far, we are a very happy customer!”
Dan Marczak | Business Office Manager at River Glen of St. Charles
"I would not want to work for another community that does not have a Technology Concierge"
LaBaron Hendrieth | Executive Director at The New England Club: A Holiday Retirement Community
The Engage360 system setup was a breeze. The remote control programming was the easiest I've encountered, no searching or input codes needed. By far, Engage360 was simple, and stress free compared to other systems in the market.
J Edwin Perez | Director of Environmental Services at Sonata West
Sentrics has assembled a suite of services that bring to market unified solutions. No longer do we have to piece together numerous platforms. We rely on their Infinity program to help us keep our trusted solutions up to date while allowing us to easily budget our costs.
Tony Kennard | Chief Information Officer and Partner Common Sail Investment Group
I'm so excited about the new voice technology! Navigating Engage360 is much easier; I just say what I want! I live by the KISS philosophy—just keep it simple—and that's what this voice technology does!
Nancy Bossert | Sonata West Resident
The best selling point is that it is easy, easy, easy! Easy to install, you just plug it in; easy for residents to activate from a familiar device they already have; and easy commands that help residents navigate Engage360 simply.
Brook Ellis | Regional Director for Sonata West

Sentrics is Purpose Driven

Our Purpose: Increase quality, improve financial performance, and enhance the experience for the lives that we touch each day.

What that means to:

Residents / Patients

Improve the quality of life, lower cost and stress in daily interactions, and allow engagement with their family and community in a meaningful way.

Families

Improve the quality of service they receive from their loved one’s community, lower the cost and stress of their interactions with their loved one, and allow them to experience daily interaction that allows them to have peace of mind.

Owners/Operators

Improve the quality of technology and service they provide to their residents, lower the cost of ownership and maximize return on investment, and improve their interaction with their business partners.

Shareholders

Improve the quality of the assets and the performance of the organization, increase shareholder value exponentially, and create a partnership model where open and real-time communication is the norm.

Healthcare Ecosystem

Improve the access and quality of data to make better care decisions, lower the cost of healthcare in the industry, and provide a better experience to their members and patients.

Senior Internet Plans

Our Culture

When you work at Sentrics, you will experience a culture designed with you in mind:

  • Town Halls: Monthly meetings with the Sentrics CEO keep you informed.
  • CEO Award: One individual is recognized each year for having the largest impact on the company.
  • Leadership Academy: Hand-picked group of individuals that participate in an extended servant leadership course.
  • Accolades: Individual team recognition for outstanding achievements.
  • The Extras: Organized team activities. Casual dress code. Family first philosophy. PTO, paid Holidays, healthcare benefits, 401K program and professional development opportunities.