Explore What Makes Us Different
Purpose Driven
Sentrics is singularly focused on improving the health and wellbeing of residents in senior living communities. We think of every resident as an extension of our own family.
Servant Leaders
We believe we are in this world to help others first and foremost.
Mindful Culture
When we built Sentrics, we chose to build a culture that puts employees and their families first.
Job Openings
VOIP / Network Engineer
We are looking for VoIP/Network Engineer candidates for a position located in Liberty Township, OH. The ideal candidate will have a strong background with VoIP and enterprise network environments and will support more than 300 hosted voice locations.
Responsibilities
Responsibilities
- Design network solutions including firewalls, switches, and routers to support VoIP deployments
- Monitor network performance to determine if adjustments need to be made to meet SLAs
- Complete technical writeups for network impairments and assist in root cause analysis documentation
- 3 to 5 years as Network Operation Engineer with VoIP deployment experience
- In-depth knowledge and strong operating experience with enterprise grade routing and switching equipment
- Networking and routing protocols: VLAN, TCP/IP, BGP, OSPF, EIGRP, MPLS, etc.
- VoIP: SIP trunks, Soft Phones, QoS, etc.
- Network security conscious
- Network Management - SNMP, Prime, NetFlow, SolarWinds, TACACS/Radius, etc
- Cisco and/or Metaswitch VoIP
- Strong routing and switching background in Enterprise environment
- Bachelor’s degree or above in CS, Mathematics, or Engineering
- Cisco ASA Firewalls
- Microsoft AD
- Linux OS
- CCNA/CCNP
- Fortinet
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Education Requirements
- Bachelor’s or Master’s degree in Computer Science, Mathematics or Engineering
Regional Sales Vice President
Sentrics needs an experienced sales executive who can generate and manage leads from the top of sales funnel to closure. This position will carry a quota and manage accounts. Ideal candidates will have established cSuite relationships across a portfolio of senior living communities in a given territory. Qualified candidates must be fully versed in the solution selling process, have a strong executive presence, and be comfortable identifying a need, presenting and demoing solutions, and asking for and negotiating a sale to closure.
Responsibilities
Responsibilities
- Identifies potential business partners including, researching, exploring, and discovering new opportunities
- Closes new business deals by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations
- Protects Sentrics’ value by keeping information confidential
- Updates job knowledge by participating in educational opportunities; reading professional publications to stay abreast of industry news; maintaining personal networks; participating in professional organizations, trade shows, etc
- Closing skills
- Ability to manage a pipeline and a proven history meeting sales goals
- Professionalism and an executive presence
- Strong prospecting skills
- Ability to identify and sell to a customer’s needs
- Ability to manage a territory
- Senior living sales and/or senior living operational experience
- Comfortable using technology every day
- Fully versed on basic social media practices, with proven experience leveraging LinkedIn Sales Navigator a plus
- Knowledge of Salesforce, MS Office
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Education Requirements
- Bachelor’s Degree a plus
Content and Digital Marketing Manager
This role will lead the content marketing activities, across digital and print platforms and formats, to support and drive brand/thought leadership, lead generation and client retention programs. Create programs, manage or develop content, analyze and report on results and optimize programs as needed to meet marketing goals. Serve as a liaison with outside agencies and maintain a network of key contacts. Perform various marketing assignments and collaborate with people inside and outside the organization. This position will be physically located in our Daytona Beach, FL or Garland, TX headquarters office. Only applicants who can be in one of those offices several days a week will be considered.
Responsibilities
Required Education and Experience
Preferred Education and Experience
Success Factors & Job Competencies
Performance standards
Physical Requirements and Work Environment
Travel
Responsibilities
- Content Development: Develop and publish content (collateral, web, blogs, online ads, press releases, documentation) and digital marketing (social media, email marketing, online ads) plans to achieve goals in brand/thought leadership, lead generation and client retention programs. Help schedule editorial calendar and interact with agency in its content development efforts.
- Digital Execution: Recommend, measure and execute SEO and PPC strategies and capabilities with outside agencies to optimize results across the most relevant search engines.
- Program Measurement: Review, analyze and assess the effectiveness of electronic marketing programs against objectives and implement any required corrections, modifications or alternatives to improve quality, timeliness of communications and marketing ROI. Ensure data, learnings and ROI analysis from marketing campaigns are report to the business. Track and report on marketing program results through the entire sales lifecycle from contact to close.
- Electronic demos. Capture and develop sales demos including collaborating on storyboard, capturing video via Camtasia and editing interactive content via Captivate.
- Develop training content. Work with corporate trainer to develop interactive content used in live, web-based and on-demand training.
- Email Marketing Program Support. Create email campaigns, build and execute within Pardot and pull reports.
- Additional Work. Provide support as needed in design, promotions, corporate events/conferences and activities.
Required Education and Experience
- Bachelor’s Degree in English, Communications, Marketing or an equivalent degree, from an accredited university
- Two to five years’ experience in an equivalent role
- Familiarity with social media platforms including LinkedIn and Facebook
- Wide variety of writing styles including collateral, blogs, social media posts, sales demos, and technical documentation
- Working knowledge of video development platforms including Camtasia and Captivate
Preferred Education and Experience
- Senior living industry experience
- Salesforce / Pardot familiarity
- Familiarity with healthcare or senior living software solutions
Success Factors & Job Competencies
- The ability to design and develop all types of content. Must have writing samples available.
- Proven editorial skills with an outstanding command of the English language. Ability to interview subject matter experts and write a compelling story.
- Ability to create and manage complex projects including editorial calendars, campaigns and more.
- Comfortable working in a fast-paced environment and delivering accurate results in a timely fashion
- Strong interpersonal skills and the ability to work with all levels within a company
- Excellent organizational and coordination skills
- Demonstrated expertise in creating video tutorials using screen capture and other editing software
- Self-starter who works well independently as well as within a team
- Ability to multitask
Performance standards
- Semiannual performance reviews
- Weekly progress meetings with manager
Physical Requirements and Work Environment
- Ability to work nights and weekends when necessary
- Physical ability to sit at a computer and type in a comfortable office setting
- Ability to lift up to 50 pounds
- Long periods of standing and walking when providing services on-site
- Ability to legally drive and travel within the United States
Travel
- Minimal if any travel required.
Sentrics is Purpose Driven
Our Purpose: Increase quality, improve financial performance, and enhance the experience for the lives that we touch each day.
What that means to:
Residents
Improve the quality of life, lower cost and stress in daily interactions, and allow engagement with their family and community in a meaningful way.
Families
Improve the quality of service they receive from their loved one’s community, lower the cost and stress of their interactions with their loved one, and allow them to experience daily interaction that allows them to have peace of mind.
Owners/Operators
Improve the quality of technology and service they provide to their residents, lower the cost of ownership and maximize return on investment, and improve their interaction with their business partners.
Shareholders
Improve the quality of the assets and the performance of the organization, increase shareholder value exponentially, and create a partnership model where open and real-time communication is the norm.
Healthcare Ecosystem
Improve the access and quality of data to make better care decisions, lower the cost of healthcare in the industry, and provide a better experience to their members and patients.
Our Culture
When you work at Sentrics, you will experience a culture designed with you in mind:
- Town Halls: Monthly meetings with the Sentrics CEO keep you informed.
- CEO Award: One individual is recognized each year for having the largest impact on the company.
- Leadership Academy: Hand-picked group of individuals that participate in an extended servant leadership course.
- Accolades: Individual team recognition for outstanding achievements.
- The Extras: Organized team activities. Casual dress code. Family first philosophy. PTO, paid Holidays, healthcare benefits, 401K program and professional development opportunities.
