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A powerful, interactive platform that drives a personalized resident experience that activates the best day possible while providing a tool to interact with the community, family and friends, right from the TV.

  • Connect with community, family and friends while engaging the individual mind, body and spirit
  • Assess residents’ emotional health, gauge their transitions in and through the community, and nudge and support their move from passive to activated vitality
  • Provide families and caregivers with insights and recommendations to respond to resident moods and behavioral changes
► See Engage360 now

Connect Simply. Engage Fully.

Engage360℠ transforms resident TVs into a social, health and wellness engine that improves whole health, increases satisfaction and enables more proactive action to help a resident activate their best day possible every day.

Residents can interact with family, friends, the community and the healthcare ecosystem right from a technology they already know—their own TVs. Available with voice control, Engage360 is easy to use and highly engaging!

 

Whole-Health Resident Engagement is Simplified

The intuitive and interactive information hub provides social, health and wellness engagement for the resident mind, body and spirit — all from the TV.

Reduced Staff Workload

Increased resident independence coupled with automated service and maintenance requests help reduce burdens on staff.

Increased Transparency

Family members can share information directly with residents and access a birds-eye view of the resident’s overall engagement to gauge changes in behavior, socialization and wellbeing.

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"We are implementing the entire Sentrics360 suite because it integrates life safety, entertainment, engagement and care insights into one complete, easy-to-use solution. The Sentrics team is top notch. And every team member we've met is a quality person with high energy. You can't go wrong partnering with Sentrics."
Joseph Jasmon | Founding Partner at Elevate Senior Living
“Our company has been working with the Sentrics' Sales Team for the last several years. We have implemented the systems and products in 19 of our communities and have seen a drastic increase in the safety of our buildings and the quality of care we can provide to seniors. The Sentrics team has proven to be a great partner for us and we are constantly impressed by the level of customer service they provide.”
Nick Dwyer | Development Manager at Dover Development
“For over 15 years, we have used Sentrics Ensure360 products for life safety in our communities. Their products help our residents feel safe and secure. The company's customer service and technical assistance always provide a high level of expertise when supporting our communities. Our Sentrics partnership is greatly appreciated.”
Juan Medina | Director of Building Facilities & Maintenance at Merrill Gardens
"After 15 years in long-term care, I can say I have never received such excellent customer service and ease of presentation from a provider."
Kimily Taylor | Executive Director at The Gardens of Germantown Memory Care
"I've used similar systems in the past, but nothing compares to the Sentrics product and its team. Through the Sentrics' training, I've been able to learn how to access data-driven reports that help me provide employee-specific coaching and improve resident care."
Beth Richardson | Regional Director of Operations at Arbor Terrace of Johns Creek
“We are very happy working with Sentrics! Not only were you able to install Entertain360 before our cable provider left the market, but our residents love having all the channels that are familiar to them. Your customer support team is very responsive. And although we haven't been able to utilize MessageNOW yet, it was one of the products that sold on your solution as a great way to keep our residents informed, especially during this time.”
Chamika Poole, LNHA, RN | Administrator at Butler County Care Facilities
“We are extremely pleased with the TV service we have from the Entertain360 platform. Our Assisted Living residents enjoy the channel selections. Whenever service is needed, the response times are fast and issues resolved quickly. So far, we are a very happy customer!”
Dan Marczak | Business Office Manager at River Glen of St. Charles
"I would not want to work for another community that does not have a Technology Concierge"
LaBaron Hendrieth | Executive Director at The New England Club: A Holiday Retirement Community
The Engage360 system setup was a breeze. The remote control programming was the easiest I've encountered, no searching or input codes needed. By far, Engage360 was simple, and stress free compared to other systems in the market.
J Edwin Perez | Director of Environmental Services at Sonata West
Sentrics has assembled a suite of services that bring to market unified solutions. No longer do we have to piece together numerous platforms. We rely on their Infinity program to help us keep our trusted solutions up to date while allowing us to easily budget our costs.
Tony Kennard | Chief Information Officer and Partner Common Sail Investment Group
I'm so excited about the new voice technology! Navigating Engage360 is much easier; I just say what I want! I live by the KISS philosophy—just keep it simple—and that's what this voice technology does!
Nancy Bossert | Sonata West Resident
The best selling point is that it is easy, easy, easy! Easy to install, you just plug it in; easy for residents to activate from a familiar device they already have; and easy commands that help residents navigate Engage360 simply.
Brook Ellis | Regional Director for Sonata West

Whole-Health Resident Engagement

Keep Senior Communities Connected

By adding a simple device and a voice controlled remote to the TV, Engage360 turns every television into a powerful engagement engine.

Residents can see what’s happening in the community, request services, and sign up for events and programs  such as exercise classes, field trips,  volunteer opportunities, and more. Engage360 gives residents the ability to add events and resolve calendar conflicts to their personal calendars right from their TVs. Plus, the platform helps prevent feelings of social isolation by making it easier for residents to communicate with friends and family, while challenging their individual minds, bodies and spirits.

Voice Control Optimized for Seniors

Purpose-built for seniors, Engage360 Voice has the same Lex foundation as Alexa, yet works very differently. It is optimized to work with Engage360 and has already learned the words a resident will use to open, close and interact with the Engage360 tiles. Unlike Alexa, which is always listening for its name, a resident controls when Engage360 listens by pressing a button on the remote, making residents feel more comfortable with the technology.

Engage360 Voice requires no additional hardware or cost to activate and includes the following functions:

  • Turns the TV on and off
  • Changes channels
  • Records and plays movies through the integrated DVR
  • Opens all Engage360 applications
  • Activates with a single click on the Sentrics remote control

A More Personalized Resident Journey for Increased Satisfaction

A wellbeing app that personalizes the resident experience from the moment they walk into a community until they leave. A unique Vitality Activation Approach and three built in engines provide a systematic and curated approach to assess residents’ emotional health, gauge their transitions in and through the community, and nudge and support their move from passive to activated vitality through a series of choreographed questions and recommendations right on the TV.

Resident Engagement for the Mind, Body and Spirit

Engage360 offers residents an intuitive and interactive platform that engages the mind, body and spirit—straight from the TV. For less active seniors who don’t want to-or can’t-leave their apartments regularly, the TV provides access to faith services, mood-altering music programs, safe exercises, and even mental health content to reduce anxiety and strengthen life enrichment.

Social Engagement with Friends and Family

Through the TV, residents can feel like a part of the family unit by accessing family photos. They can chat with friends and family inside and outside their senior living communities. And they can see when family members have added appointments and reminders to their personal calendars.

Optimize Community Operations

Transform the TV into a tool that staff can use to communicate with residents, identify changes in resident behavior and reduce inefficiencies. Communities can post safety notifications, dining menus, a special event, and activity calendars directly through the TV. When integrated with Ensure360, caregivers can post a message to the resident TV that they are on their way.

The Resident Journey app replaces traditional data collection and file cabinet storage with information that is captured, correlated and analyzed to provide additional insights and recommendations to identify and guide the wellbeing of the resident.

Engage360 captures valuable insights about a resident’s behavior and mood to help identify and respond to changes before they become an issue. Because it captures user activity, Engage360 provides a transparent view of behavioral and health history to help families discern fact from fiction. Plus staff and family members can access individual Activation scores to assess a resident’s overall wellbeing and act on recommendations.

Provide Families with Transparent Insights

Engage360 gives family members peace of mind, knowing that their loved one is safe, healthy, and engaged. With the Family App, family members can see community events and activities, calendared items, and even dining menu options. Because it captures user activity, Engage360 provides a transparent view of behavioral and health history to help families discern fact from fiction.

Senior Activities

Other Sentrics Senior Care Solutions


An easy-to-use, all-in-one infotainment platform that integrates resident TV, internet and voice services seamlessly.

Learn more

 

Tech Concierge Services

Dedicated, highly skilled and trained professionals work regular onsite hours at your community to resolve any issue your residents have from hooking up a new TV to using Facebook for the first time.

Learn more

 

User Adoption Training

The key to loving new technology is knowing how to use it. Sentrics offers resident training for our Engage360 platform to help residents learn to leverage the social, health and wellness engagement tools for their mind, body and spirit health and wellbeing.

Learn more
Resident Engagement

Engage360 FAQs

Can you print the dining menu?

The dining menu is printable.

Can a resident order a menu item from the application?

Residents can browse the dining menu to find exactly what they’re craving with robust meal filters, such as Special Meals, as well as view meal image and descriptions.

How do you display community center information on a TV in a Public area?

Engage360 is pre-integrated with Entertain360, which includes Message Now which will allow community information to be shared on a designated TV channel. 

How easy is it for my staff to add and update information to the system?

We have designed the Engage360 Content Management System (CMS) to be intuitive and easy to use. While we will provide initial user training, most easily use it without any training. The CMS includes templates and images to make designing activity and dining calendars easy.  The CMS also provides simple management for the Engage360 devices, locations and residents.  

Do we get user data on how much our residents are using the system?

The Engage360 platform tracks resident activity and feeds it to the Enrich360℠ platform for machine learning insights. Enrich360 is included in all of the solutions within the Sentrics360 suite of services.   

Will the community staff be able to see how often and what information families are viewing?

Information shared via Engage360 between the families and residents is private. Community staff members will not have access to this information. 

Does the Engage360 include voice control?

A resident can control the Engage360 platform using a remote control or Sentrics-built voice controls. Unlike other applications that require residents to purchase Alexa or another voice control system, Engage360 has its own voice control included.  It is “listening” only when activated by a press of a button on the remote control

Connect Simply. Engage Fully.

Make your TV a modern entertainment, engagement and concierge engine. Improve staff efficiency, identify behavioral changes, simplify technology options and give families peace of mind. It’s all here.

Engage With Us

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