An assurance program that delivers unlimited replacements to future-proof your Sentrics investment.

  • Technology is constantly evolving and updates can be hard to maintain
  • Fixing or replacing an installed system can be costly
  • Staff aren’t tech experts and require support and training
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Updates You Can Count On

With Infinity, presented by Sentrics, your senior living community receives an all-inclusive technology system with lifetime care and support.

Annual System Support and Software Upgrades

Technology changes constantly. With Infinity, we push software upgrades to you automatically, so your system is always up-to-date.

Complete Damage Protection

Our technology is future-proof. Software updates happen remotely. And in the rare event that a hardware piece fails, we send you a new one.

Training and Support

We train your team to get the most of our system. We also provide 24/7 support.

"We are implementing the entire Sentrics360 suite because it integrates life safety, entertainment, engagement and care insights into one complete, easy-to-use solution. The Sentrics team is top notch. And every team member we've met is a quality person with high energy. You can't go wrong partnering with Sentrics."
Joseph Jasmon | Founding Partner at Elevate Senior Living
“Our company has been working with the Sentrics' Sales Team for the last several years. We have implemented the systems and products in 19 of our communities and have seen a drastic increase in the safety of our buildings and the quality of care we can provide to seniors. The Sentrics team has proven to be a great partner for us and we are constantly impressed by the level of customer service they provide.”
Nick Dwyer | Development Manager at Dover Development
“For over 15 years, we have used Sentrics Ensure360 products for life safety in our communities. Their products help our residents feel safe and secure. The company's customer service and technical assistance always provide a high level of expertise when supporting our communities. Our Sentrics partnership is greatly appreciated.”
Juan Medina | Director of Building Facilities & Maintenance at Merrill Gardens
"After 15 years in long-term care, I can say I have never received such excellent customer service and ease of presentation from a provider."
Kimily Taylor | Executive Director at The Gardens of Germantown Memory Care
"I've used similar systems in the past, but nothing compares to the Sentrics product and its team. Through the Sentrics' training, I've been able to learn how to access data-driven reports that help me provide employee-specific coaching and improve resident care."
Beth Richardson | Regional Director of Operations at Arbor Terrace of Johns Creek
“We are very happy working with Sentrics! Not only were you able to install Entertain360 before our cable provider left the market, but our residents love having all the channels that are familiar to them. Your customer support team is very responsive. And although we haven't been able to utilize MessageNOW yet, it was one of the products that sold on your solution as a great way to keep our residents informed, especially during this time.”
Chamika Poole, LNHA, RN | Administrator at Butler County Care Facilities
“We are extremely pleased with the TV service we have from the Entertain360 platform. Our Assisted Living residents enjoy the channel selections. Whenever service is needed, the response times are fast and issues resolved quickly. So far, we are a very happy customer!”
Dan Marczak | Business Office Manager at River Glen of St. Charles
"I would not want to work for another community that does not have a Technology Concierge"
LaBaron Hendrieth | Executive Director at The New England Club: A Holiday Retirement Community
The Engage360 system setup was a breeze. The remote control programming was the easiest I've encountered, no searching or input codes needed. By far, Engage360 was simple, and stress free compared to other systems in the market.
J Edwin Perez | Director of Environmental Services at Sonata West
Sentrics has assembled a suite of services that bring to market unified solutions. No longer do we have to piece together numerous platforms. We rely on their Infinity program to help us keep our trusted solutions up to date while allowing us to easily budget our costs.
Tony Kennard | Chief Information Officer and Partner Common Sail Investment Group
I'm so excited about the new voice technology! Navigating Engage360 is much easier; I just say what I want! I live by the KISS philosophy—just keep it simple—and that's what this voice technology does!
Nancy Bossert | Sonata West Resident
The best selling point is that it is easy, easy, easy! Easy to install, you just plug it in; easy for residents to activate from a familiar device they already have; and easy commands that help residents navigate Engage360 simply.
Brook Ellis | Regional Director for Sonata West

Infinite Confidence

A Future-proof Sentrics System

The Infinity program helps to future-proof your Sentrics solution. That means complete damage protection and care as long as you own the solution.

Continual Upgrades

We ensure that your team is always using the newest capabilities. We push new software updates to you automatically.

Support and Training

Your staff is made up of largely care professionals. With Sentrics Infinity, they don’t need to be technology experts. That’s why we provide them with 24/7 phone support and on-demand, virtual and live training as needed.

Other Sentrics Solutions


Tech Concierge

Technology experts stationed on site are able to handle resident and staff questions or technical problems.
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Mutliple training options built to teach staff and residents how to utilize the Sentrics’ solutions.

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The industry’s best eCall, sensor, location tracking and emergency equipment solution you need to keep your resident safe, improve caregiver efficiency and reduce the risk of an adverse event.

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Lifetime Care with Infinity

Choose Sentrics as your lifelong partner. Our Infinity solution provides infinite confidence that your residents will be safe and secure at all times.

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