Dedicated Technology Experts Happy to Help
A dedicated, highly skilled trained professional working regular hours onsite at your community to resolve any technology issue your residents or team has.
Save Staff Time and Frustration
We handle the technical issues so your caregivers can focus their energy on serving residents.
Refocus Priorities on Running the Community
Our tech concierge team ensures that your system is safe, secure, and running at all times.
Reinforce Resident Confidence in Their Technology Prowess
A kind, gentle approach helps residents learn the technology they need to connect with friends and family.
We Support Your Success
On-site Technical Support
We provide each senior living community with an on-site technical support professional with predictable hours. You decide how that person spends that time: Helping residents, supporting staff, or both.
Help with Backup
Because technology troubles can’t be scheduled, our Tech Concierge is backed up by a 24/7/365 technical support team. Dail *123 to be connected to a live technology expert in our mid-western NOC to solve your urgent issues.
Trained for Seniors
Your Tech Concierge receives special training to deal with frustrated residents. They understand that a kindler, gentler approach helps even the most stubborn seniors understand that they can learn something new.
Other Sentrics Solutions
Maintenance, management and 24/7/365 monitoring for TV programming, internet and voice services means that we take care of your technology so you can focus on running your community.
An easy-to-use, all-in-one infotainment platform that integrates resident TV, internet and voice services seamlessly.Learn More
A future-proof customer assurance program that provides care, support, repair, and replacement parts to help ensure that your Sentrics solutions are always up to date.Learn More
Supporting Your Senior Living Community
Sentrics’ Tech Concierge Service solves the technology problems you don’t want, so you can focus on running your community.