Buy a purple pendant help a senior! Learn more here

Acute Care

October 15, 2021  
Acute Care

The Pandemic’s Impact on Patient Isolation

By Mark Heyward Johnson Like roughly 70 million other people in the US, I work a side gig –...
Read More
Happy senior woman with closed eyes wearing headphones and singing
September 21, 2021  
Acute Care

Music Therapy—Bringing Harmony to the Patient Care Experience

If you’ve ever wondered about the power that music might have on your patients, just ask the nurses in...
Read More
September 3, 2021  
Acute Care

Where PFACs Fit in Driving Patient Experience: An Interview with Kellie Goodson

The healthcare industry has been incorporating patient feedback into the care delivery improvement process for several years. Increasingly, industry...
Read More
Physician explaining diagnosis to elderly patient at the office
July 22, 2021  
Acute Care

How Real-Time Patient Surveys Go Beyond HCAHPS

When the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys were initially integrated into the healthcare ecosystem,...
Read More
Tired overwhelmed nurse sitting on floor in hospital
June 24, 2021  
Acute Care

3 Ways to Turn Nurse Burnout into Nurse Satisfaction

Nursing has long been a highly stressful career. A 2018 and 2019 survey of more than 3,000 nurses discovered...
Read More
doctor or nurse talking to patient in hospital
May 25, 2021  
Acute Care

Patient Experience: The Past, The Pain, and The Promise

By Frank Fortner, CEO, Strategic Healthcare Connections I grew up in a time when so many of my friends’...
Read More
May 5, 2021  
Acute Care

The Path to Excellence in Person-Centered Care: The model for achieving Planetree Gold Certification

Today’s patient-consumers are no longer satisfied with the status quo when it comes to healthcare delivery. They want more...
Read More
March 1, 2021  
Acute Care

The Hospital Room of the Future Is Here Now

I came across a news story recently that gave me pause. A patient in Texas was sharing her recent...
Read More
February 21, 2021  
Acute Care

7 Questions to Ask When Buying Digital Signage for your Hospital

Automated tools like digital signage allow hospitals to better communicate with visitors, patients, and staff in their facilities. Over the...
Read More
December 23, 2020  
Acute Care

Is Your Care Transitions Strategy Broken?

Even with all the industry focus on improving discharge planning, the process of helping a patient safely transition from...
Read More
December 17, 2020  
Acute Care

Thank You, Hospitals

No one knows better than our partner hospitals what an unprecedented year this has been. To the thousands of...
Read More
November 24, 2020  
Acute Care

5 Things You Need Now to Improve Discharge Planning

One of the most important duties nurses have is to prepare patients for discharge. “Teaching patients about their conditions, medications, self-care...
Read More
November 2, 2020  
Acute Care

How to Empower Patients to Play an Active Role in their Hospital Experience

Patients commonly complain that they feel both uninvolved and uninformed about the care process and their treatment. Fortunately, the...
Read More
September 17, 2020  
Acute Care

Improve Communication in a Hospital

In the pre-COVID world, healthcare professionals were able to spend more time with one another and their patients. The...
Read More
August 24, 2020  
Acute Care

The Patient Experience of Tomorrow … Delivered Today!

Picture yourself walking around one of Disney’s theme parks, and you come to a section of the park called...
Read More
August 17, 2020  
Acute Care

Now More Than Ever, Hospitals Need to Focus on Patient Entertainment and Distraction

In the days before COVID-19, the day-to-day hospital patient experience was filled with plenty of opportunities to stay socially...
Read More