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Acute Care

January 12, 2022  
Acute Care

Can Technology Help Solve Healthcare’s Great Resignation?

Healthcare’s Great Resignation is driving headlines across the country, and creating unprecedented challenges to delivering a high-quality patient care...
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December 10, 2021  
Acute Care

The Healing Power of Music

Music has healing power. It has the ability to take people out of themselves for a few hours.” – Elton...
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female nurse speaking to femal patient in room
November 12, 2021  
Acute Care

How to Turn Patient Isolation into Patient Engagement

How to Turn Patient Isolation into Patient Engagement & Why It Matters to Hospital Operations By Mark Heyward Johnson...
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October 15, 2021  
Acute Care

The Pandemic’s Impact on Patient Isolation

Technology will never fully replace the value of human touch in patient care. But as COVID surges again, the...
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Happy senior woman with closed eyes wearing headphones and singing
September 21, 2021  
Acute Care

Music Therapy—Bringing Harmony to the Patient Care Experience

If you’ve ever wondered about the power that music might have on your patients, just ask the nurses in...
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September 3, 2021  
Acute Care

Where PFACs Fit in Driving Patient Experience: An Interview with Kellie Goodson

The healthcare industry has been incorporating patient feedback into the care delivery improvement process for several years. Increasingly, industry...
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Physician explaining diagnosis to elderly patient at the office
July 22, 2021  
Acute Care

How Real-Time Patient Surveys Go Beyond HCAHPS

When the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys were initially integrated into the healthcare ecosystem,...
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Tired overwhelmed nurse sitting on floor in hospital
June 24, 2021  
Acute Care

3 Ways to Turn Nurse Burnout into Nurse Satisfaction

Nursing has long been a highly stressful career. A 2018 and 2019 survey of more than 3,000 nurses discovered...
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doctor or nurse talking to patient in hospital
May 25, 2021  
Acute Care

Patient Experience: The Past, The Pain, and The Promise

By Frank Fortner, CEO, Strategic Healthcare Connections I grew up in a time when so many of my friends’...
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May 5, 2021  
Acute Care

The Path to Excellence in Person-Centered Care: The model for achieving Planetree Gold Certification

Today’s patient-consumers are no longer satisfied with the status quo when it comes to healthcare delivery. They want more...
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March 1, 2021  
Acute Care

The Hospital Room of the Future Is Here Now

I came across a news story recently that gave me pause. A patient in Texas was sharing her recent...
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February 21, 2021  
Acute Care

7 Questions to Ask When Buying Digital Signage for your Hospital

Automated tools like digital signage allow hospitals to better communicate with visitors, patients, and staff in their facilities. Over the...
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December 23, 2020  
Acute Care

Is Your Care Transitions Strategy Broken?

Even with all the industry focus on improving discharge planning, the process of helping a patient safely transition from...
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December 17, 2020  
Acute Care

Thank You, Hospitals

No one knows better than our partner hospitals what an unprecedented year this has been. To the thousands of...
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November 24, 2020  
Acute Care

5 Things You Need Now to Improve Discharge Planning

One of the most important duties nurses have is to prepare patients for discharge. “Teaching patients about their conditions, medications, self-care...
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November 2, 2020  
Acute Care

How to Empower Patients to Play an Active Role in their Hospital Experience

Patients commonly complain that they feel both uninvolved and uninformed about the care process and their treatment. Fortunately, the...
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