Readmissions
How Real-Time Patient Surveys Go Beyond HCAHPS
When the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys were initially integrated into the healthcare ecosystem,...
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Is Your Care Transitions Strategy Broken?
Even with all the industry focus on improving discharge planning, the process of helping a patient safely transition from...
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How to Empower Patients to Play an Active Role in their Hospital Experience
Patients commonly complain that they feel both uninvolved and uninformed about the care process and their treatment. Fortunately, the...
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Four Practical Ways Hospitals Can Improve Patient Experience
These easy steps can speed recovery, improve patient safety, and reduce readmission A patient’s perception of the hospital...
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Hospital Discharge Planning can Improve the Patient Experience
Discharge planning – or more precisely, the lack of it – was a predominant conversation at the Chief Nursing Officer...
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Four Steps to Improving Patient Safety
Every hospital aspires to provide a safe environment for patients and employees. And most do, according to Leapfrog’s most...
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Two Proven Ways to Help Reduce Readmissions
The Centers for Medicare and Medicaid Services put hospitals on notice back in 2012 that excessive patient readmissions would not...
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The Connection Between Patient Education, Patient Satisfaction and Hospital Readmissions
Adequately preparing a hospital patient to transition to care at home is one of the most important deterrents to...
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Reduce Hospital Readmissions Using Interactive Systems
The Centers for Medicare & Medicaid Services released data last fall that shows good news for hospitals working to reduce patient...
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