Sentrics E3.


Putting your patients at the center of their care has never been more important. The Sentrics E3 Patient Experience Platform makes it easy for hospitals to transform the traditional patient room into an engaging, interactive smart environment. Patients gain more control over their stay, and nurses can more efficiently educate and engage patients in their healthcare.


Sentrics E3 acute care services include three key pillars designed to create a true patient-centered care journey from in-patient to post-acute care and recovery.


Patient Tested. Patient Approved.

At Sentrics, we know that listening to the voice of patients themselves is the single most powerful catalyst to making meaningful improvements in care delivery. That’s why we took the extraordinary step to create the E3 Patient and Family Advisory Council (PFAC) to bring patient voice into every aspect of our product development. Sentrics E3 is the only PFAC-certified interactive technology on the market, giving hospitals confidence they are choosing a patient tested and patient approved interactive partner.


Three Pillars. One Powerful Platform.

Sentrics Acute Care Engagement Platform

Sentrics E3 comprises three key pillars that together transform the patient experience and enhance clinical efficiencies:

  • Control – E3 gives patients control over their hospital experience
  • Communication – E3 puts patients at the center of their health care with personalized health information and two-way communication between patients and nurses
  • Clinical efficiency – E3 integrations automate routine tasks and streamline workflows that reduce non-clinical nurse interruptions and improve care quality.

The Sentrics E3 Patient Experience Platform places the patient at the center of the care experience, from hospital stay through post-acute care recovery. The interactive, TV-based engagement platform puts patients in control of room comfort, delivers personalized, integrated communications and drives clinical efficiencies to improve care quality.


In a setting where patients have little say in many of their care decisions, Sentrics E3 gives the patient control over room comfort, meal ordering, entertainment options and more without nurse intervention 24/7.
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“E3 is very easy for our patients to use, whether they are requesting a guest meal, want their room cleaned, or need other services. Sentrics E3 automates the routing of those non-clinical requests so that the right department can respond quickly to patient needs, and our nursing staff can stay focused on clinical care. ”
Hunt Regional Medical Center, Greenville


Keep patients educated and engaged in their healthcare and treatment, with E3’s two-way communication integrated directly into the EMR.

Delivered via the patient room TV, tablet or bedside monitor, personalized health information, digital care plan, education videos and daily check-in tools ensure that patients are actively engaged through every phase of the care journey.

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“E3 is empowering and respectful for patients, seamless for nursing and the end user, and has resulted in a 600% increase in our patients’ engagement in their education”


Transform patient rooms into interactive smart rooms that automate routine services, promote energy efficiency, and optimize health education management.

E3 reduces operating costs and minimizes non-clinical nursing requests, giving your nurses more time to focus on delivering patient care.

“Leveraging technology like the E3 interactive solution to help make our patients’ experience more positive is a key part of how we are continuing to deliver the best experience possible.”


The Sentrics E3 Patient Experience Platform takes building automation to the next level with Patient Smart Room™ capabilities that integrate into your existing systems. This integrated solution minimizes the need for care team staff intervention to handle routine tasks – saving acute care hospitals money, reducing response times, and improving patient satisfaction.

Sentrics E3 Partners and Integrations

Sentrics E3 integrates with existing hospital technology platforms seamlessly to drive better health outcomes, improve clinical efficiency and help patients take an active role in their care.

In addition, we partner with best-in-class industry leaders to help our clients deliver an exceptional patient experience. Our focus is on helping you maximize your technology ROI, without detracting from the medical care or the overall patient experience.


In our 40+ years of delivering interactive patient experience innovations, we’ve built a network of proven and tested integrations that extend your technology investment and deliver a comprehensive patient experience platform.

These integrations and partnerships help healthcare providers connect seamlessly to disparate systems and bring information to patients, family members, caregivers, and hospital staff effortlessly.

Content Partners

Hardware Partners

Room Comfort Partners