Acute Care
Human-Centered Healthcare Technology: Consider the User Impact
To say that technology has changed – is changing – how healthcare is delivered is an understatement. The Gartner...
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Patient Experience is Everyone’s Job
It’s been 12 years since the first chief patient experience officer (CXO) was hired. That was 2007 when Cleveland Clinic took the bold...
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Improving Patient Communication with Digital Whiteboards
It wasn’t that long ago that teachers spent hours delivering lesson plans using what, then, was a creative new...
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Three Ways Hospitals Benefit from Today’s Patient Smart Rooms
Smart technology is showing up everywhere. In our living rooms, where we can adjust lighting or play music automatically...
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Has Digital Signage Come of Age in Hospitals?
Walk into any major retailer or entertainment venue, and it’s a good bet that digital signage will grab your...
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What Does It Take to Change the Patient Experience?
As hospitals look for ways to intersect people, processes and technology to improve outcomes, patient satisfaction and revenue, chief experience...
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Putting Patients in Control: 4 Technology Tips to Create a Better Experience
Walk through most any new healthcare facility, and it is readily apparent: these buildings are a far cry from...
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Reduce Hospital Readmissions Using Interactive Systems
The Centers for Medicare & Medicaid Services released data last fall that shows good news for hospitals working to reduce patient...
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Making Hospitals Safer: 3 Ways Interactive Solutions Are Helping
The most recent data from the Agency for Healthcare Research and Quality estimate that hospital-acquired conditions have declined 17 percent in...
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Three Ways to Deliver Quality Care with Less
A recent report out of Kentucky pointed to challenges in nurse staffing levels and their potential impact on patient...
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Four Keys to Improving Patient Health Literacy
U.S. Census data indicate that 21 percent of people living in the United States speak a language other than...
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What’s the Beef? Patients Say Noise, Poor Communication
Noisy rooms and poor communication practices top the chart of patients’ most common hospital gripes, according to a survey conducted...
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3 Proven Ways to Improve Patient Satisfaction
We scoured the internet to find what leading health professionals are currently suggesting to improve patient satisfaction, especially HCAHPS...
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