Patient Communication
Solving the Health Equity Challenge: An Interview with Kellie Goodson/Sentrics
When it comes to health inequities, the data is undeniable. But simply acknowledging the presence of disparities is not...
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The Path to Excellence in Person-Centered Care: The model for achieving Planetree Gold Certification
Today’s patient-consumers are no longer satisfied with the status quo when it comes to healthcare delivery. They want more...
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The Hospital Room of the Future Is Here Now
I came across a news story recently that gave me pause. A patient in Texas was sharing her recent...
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7 Questions to Ask When Buying Digital Signage for your Hospital
Automated tools like digital signage allow hospitals to better communicate with visitors, patients, and staff in their facilities. Over the...
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Is Your Care Transitions Strategy Broken?
Even with all the industry focus on improving discharge planning, the process of helping a patient safely transition from...
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How to Empower Patients to Play an Active Role in their Hospital Experience
Patients commonly complain that they feel both uninvolved and uninformed about the care process and their treatment. Fortunately, the...
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Improve Communication in a Hospital
In the pre-COVID world, healthcare professionals were able to spend more time with one another and their patients. The...
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Why Hospitals Must View Patients As Consumers
The American healthcare industry is known for many things—sadly, a pleasant patient experience isn’t always them. In large part,...
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How Covid-19 Accelerates The Need For Tech-Enabled Patient Education
The best way to get patients back in the door is to send happy patients out the door. Improving...
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The Correlation Between Patient Education And Patient Satisfaction
Hospitals and nurses have long known that patients who are well educated about their health and treatment are likely...
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How Modern Hospitals Improve Patient Outcomes
Hospitals are under constant pressure to improve patient outcomes for many reasons. Among them, healthcare consumerism is creating a market for...
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5 Things To Know About Hospital Smart Rooms
Hospital smart rooms are disrupting traditional patient room designs. They also are transforming the traditional patient experience. The traditional...
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Three Ways Patients Want Hospitals to Improve The Patient Experience
Pick up any newspaper, turn on any TV or open any news web site and it is clear that...
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Interactive Patient System Provides Fast, Targeted Communications When Infectious Diseases Strike
“Sentrics E3 digital messages were the fastest, most targeted and easiest way to communicate flu visitation restrictions.” Coronavirus is...
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One Hospital’s Sentrics E3 Story to Patient-Centered Care
Seven years ago, Northern Westchester Hospital in Mount Kisco, New York, came to Sentrics Technologies with a challenge not uncommon to most hospitals....
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Hospital Discharge Planning can Improve the Patient Experience
Discharge planning – or more precisely, the lack of it – was a predominant conversation at the Chief Nursing Officer...
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