Patient Control
The Healing Power of Music
Music has healing power. It has the ability to take people out of themselves for a few hours.” – Elton...
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Music Therapy—Bringing Harmony to the Patient Care Experience
If you’ve ever wondered about the power that music might have on your patients, just ask the nurses in...
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The Hospital Room of the Future Is Here Now
I came across a news story recently that gave me pause. A patient in Texas was sharing her recent...
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Why Hospitals Must View Patients As Consumers
The American healthcare industry is known for many things—sadly, a pleasant patient experience isn’t always them. In large part,...
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Four Practical Ways Hospitals Can Improve Patient Experience
These easy steps can speed recovery, improve patient safety, and reduce readmission A patient’s perception of the hospital...
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5 Things To Know About Hospital Smart Rooms
Hospital smart rooms are disrupting traditional patient room designs. They also are transforming the traditional patient experience. The traditional...
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Three Ways Patients Want Hospitals to Improve The Patient Experience
Pick up any newspaper, turn on any TV or open any news web site and it is clear that...
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Top Patient Engagement Trends in 2020
It has been a decade since President Obama signed into law the Affordable Care Act – March 23, 2010...
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One Hospital’s Sentrics E3 Story to Patient-Centered Care
Seven years ago, Northern Westchester Hospital in Mount Kisco, New York, came to Sentrics Technologies with a challenge not uncommon to most hospitals....
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3 Reasons Why 360-Degree Patient Engagement Improves HCAHPS
Original article posted on eclarifire.com. Professionals in the healthcare field know a better patient experience directly translates to increased patient...
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Patient Care Experience Improvements: Delivering What’s Important to Patients
A Beryl Institute study of 2,000 consumers uncovered some insight into the importance patients put on their patient care experience. A...
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Human-Centered Healthcare Technology: Consider the User Impact
To say that technology has changed – is changing – how healthcare is delivered is an understatement. The Gartner...
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Patient Experience is Everyone’s Job
It’s been 12 years since the first chief patient experience officer (CXO) was hired. That was 2007 when Cleveland Clinic took the bold...
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Three Ways Hospitals Benefit from Today’s Patient Smart Rooms
Smart technology is showing up everywhere. In our living rooms, where we can adjust lighting or play music automatically...
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Has Digital Signage Come of Age in Hospitals?
Walk into any major retailer or entertainment venue, and it’s a good bet that digital signage will grab your...
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What Does It Take to Change the Patient Experience?
As hospitals look for ways to intersect people, processes and technology to improve outcomes, patient satisfaction and revenue, chief experience...
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