Patient Experience
Four Practical Ways Hospitals Can Improve Patient Experience
These easy steps can speed recovery, improve patient safety, and reduce readmission A patient’s perception of the hospital...
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5 Things To Know About Hospital Smart Rooms
Hospital smart rooms are disrupting traditional patient room designs. They also are transforming the traditional patient experience. The traditional...
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Three Ways Patients Want Hospitals to Improve The Patient Experience
Pick up any newspaper, turn on any TV or open any news web site and it is clear that...
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Top Patient Engagement Trends in 2020
It has been a decade since President Obama signed into law the Affordable Care Act – March 23, 2010...
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Innovation in Interactive Patient Engagement
Nowadays, the term ‘healthcare innovation’ is becoming almost cliché. Everyone, it seems, is on the bandwagon to be known...
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One Hospital’s Sentrics E3 Story to Patient-Centered Care
Seven years ago, Northern Westchester Hospital in Mount Kisco, New York, came to Sentrics Technologies with a challenge not uncommon to most hospitals....
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The Connection Between Patient Education, Patient Satisfaction and Hospital Readmissions
Adequately preparing a hospital patient to transition to care at home is one of the most important deterrents to...
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Want a Better Patient Experience? Take These 7 Steps
Everyone’s talking about it. What is the “it”? The “it” is how do we, as hospitals, improve our patients’...
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Patient Care Experience Improvements: Delivering What’s Important to Patients
A Beryl Institute study of 2,000 consumers uncovered some insight into the importance patients put on their patient care experience. A...
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Patient Experience is Everyone’s Job
It’s been 12 years since the first chief patient experience officer (CXO) was hired. That was 2007 when Cleveland Clinic took the bold...
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What Does It Take to Change the Patient Experience?
As hospitals look for ways to intersect people, processes and technology to improve outcomes, patient satisfaction and revenue, chief experience...
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Putting Patients in Control: 4 Technology Tips to Create a Better Experience
Walk through most any new healthcare facility, and it is readily apparent: these buildings are a far cry from...
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What’s the Beef? Patients Say Noise, Poor Communication
Noisy rooms and poor communication practices top the chart of patients’ most common hospital gripes, according to a survey conducted...
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3 Proven Ways to Improve Patient Satisfaction
We scoured the internet to find what leading health professionals are currently suggesting to improve patient satisfaction, especially HCAHPS...
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